Pause the conversation
Do not answer payment, code, password, or account questions while the caller is pressuring you.
Deepfake Call Safety Checklist
Use a step-by-step verification flow before trusting an AI voice or video call.
Verify identity outside the call
Hang up and call the person back using a number you already trust.
Ask a private question
Use a family safe word or a personal question that is not public on social media.
Check for inconsistencies
Watch for odd timing, repeated phrases, mismatched video movement, or refusal to switch channels.
Use official channels
For banks, employers, agencies, or platforms, open the official app or website yourself.
Report if needed
Save non-sensitive details and report suspicious calls to your bank, platform, provider, or local authorities.
Family emergency verification flow
- 1PauseStop and take a breath. Scammers create urgency.
- 2Ask the safe wordUse a private family word or personal question.
- 3Call backUse a known number already saved in your contacts.
- 4Confirm detailsCheck facts, dates, locations, names, and payment methods.
- 5Respond safelyOnly act after independent verification.